Refund and Returns Policy

7 Days Money Back Guarantee

At Flix IPTV, our primary goal is to ensure your complete satisfaction with our services. If you encounter any technical issues, please don't hesitate to reach out to us. Our dedicated tech team is committed to assisting you until you can enjoy your TV viewing without any problems. However, if you believe that the services you've purchased aren't the right fit for your needs and you've attempted to resolve issues with our support team, we are here to make things right.

While we appreciate feedback on where things might have gone wrong or how we can improve, you can follow these steps for a full refund within 7 days from your date of purchase. If more than 7 days have passed and you still have concerns, you can contact us at any time through our chatbox on, via WhatsApp, or via email to address your issues.

Steps to Request a Refund

  1. Use the contact us form to initiate the refund request.
  2. Ensure you use the same email address you used to purchase our services.
  3. Include your invoice number to facilitate the refund process.